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In the interest of all patients, the hospital has visitation policies, which are designed to promote the well being of those we serve. All visitors are asked to support the efforts of the healthcare team by following the policies below.

Visiting Hours and Regulations:

The Lennox and Addington County General Hospital’s visiting policy has been developed to provide patient and family focused care in an environment that meets the needs for infection control standards, providing a safe environment for patients, staff and our Community. Family and friends play an important role in a patient’s healing process.
Visitation is by invitation of the patient. While the patient may request that a visitor remain at the bedside at all times, this may not be possible. Visiting may be restricted to protect the privacy and rights of other patients. There may be times when visitors are asked to temporarily step out of the patient’s room in order for the hospital staff to provide care.

Visitors should not visit patients in the hospital if they are ill or feel unwell. All persons entering the Hospital must use the hand sanitizer before entering. Any member of the clinical team may ask a visitor not to visit a patient if they are exhibiting symptoms of a condition that may be transferrable to the patient.

Visitors are encouraged to visit only one (1) patient per visit. Please limit visitors to no more than two (2) at a time. Children must be appropriately supervised by an accompanying adult at all times.

Visitors for patients in the Special Care Unit may be limited and visitors are encouraged to visit for short periods. Exceptions will be considered at the discretion of the Charge Nurse.
The Palliative Care visiting hours are open ended.

Visitors proceeding to any room posted with “Isolation Precautions” must report to the Nursing Station for instruction. When isolation precautions are in place, visiting restrictions may be required.

Special Considerations:

  • Please be considerate of other patients and keep the noise level to a minimum.
  • If you have a flu or cold symptoms do not visit!
  • If anyone enters your room that you have not invited or does not have an identification badge, please contact a member of the health care team.
  • Visiting privileges are subject to change in the event of an OUTBREAK SITUATION in the interest of public health and quality care.
  • Exceptions to the visiting guidelines are considered on an individual basis. Please speak with your nurse or doctor.

Cafeteria Hours:

Visitors are welcome to use the food service in the cafeteria located on the basement or ground level. The hours of operation are 7:00 am to 2:00 pm. Please ring the bell by the cash register for service.  Food is available in the vending machines after hours.
Lennox and Addington County General Hospital
8 Richmond Park Drive
Napanee, ON K7R 2Z4
(613) 354-3301