Skip to content

Virtual Urgent Care Returning Patient

If the Aetonix Application is already downloaded on your phone/computer/tablet, log into the App on your device and click on the Banner (see picture below) to start a new virtual visit.

To add the Aetonix Application to another device (computer/phone/tablet), click on the link below

Please click here to download the Virtual Visit App


A virtual visit means that we will be using audio and video technologies for your visit. Virtual care sessions are not recorded, but they will be documented in your electronic health record as would happen during an in-person visit.

Lennox & Addington County General Hospital has taken all reasonable steps to ensure the ongoing privacy and security of virtual care sessions.  If you are concerned about engaging in virtual care, please proceed to the nearest appropriate in-person care location.  By proceeding with the virtual visit, this will be considered consent to participate in virtual care.

Technical Support

For technical support from Monday to Friday from 08:00-16:00 please call 613-354-3301 x491

For technical support on Saturday or Sunday please call 613-354-3301 x0 and ask for IT Support On-call